We respect your privacy, and are committed to protecting your personal data. This policy, along with our Terms and Conditions will tell you how we look after your personal data when you visit our website.
Information we collect:
Personal data, or Personal information, means any information about an individual from which that person can be identified.
We may collect, use and store different types of personal information, as you will see below:
- Identity Data – First name and last name
- Contact Data – Email address, phone number, delivery address and billing address
- Financial Data – We do not store or process your card details ourselves, they are processed and stored by one of our third party payment providers, such as Paypal.
- Transaction Data – Details about the transactions you have made, including the products purchased, and payments made.
- Technical Data – Information about the device you use to access our website, including your IP address
- Profile Data – Username and password
- Usage Data – Information about how you use our website.
How we use your personal data:
We will use your personal data to complete your order.
To help us improve our offering to our customers including asking you to leave a review.
To enable you to partake in a prize draw or competition.
To deliver relevant website content and marketing material.
We do not share any of your personal data with outside parties except to the extent necessary to complete your order.
How you can access, correct or erase your personal data:
You can access all your personally identifiable information that we collect online and maintain by logging in and clicking on ‘My Account’ in the menu.
You have the right to access the personal data we hold for you and to request corrections to this information.
You may also request the erasure or transfer of the personal data we hold about you. We can transfer the personal data to you or a third party you have chosen.
You may also withdraw your consent at any time where we are relying on consent to process your personal data.
If you require any of the above, we may request specific information from you to help us confirm your identity and ensure your right to access your personal data. this is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex.
We may use your contact data to email you when we have a special deal on, or have something we think you may be interested in. We generally only send marketing material by email. We will always offer a way out of receiving this marketing information on all of our marketing information.
We have security measures in place to prevent your personal data being accidentally lost, used or accessed in an unauthorised way.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator where we are legally required to do so.
You acknowledge that the internet is not a completely secure place for communication and therefore, we can not guarantee the security of the data you send to us via the internet. We are not responsible for any damages which you may suffer as a result of the loss of confidential information.